Posts Tagged ‘fair user policy’

Again KPN??? (wrongfully accused)

vrijdag, oktober 23rd, 2009

What’s happening at KPN? Last Wednesday i received another abuse message from my cell phone provider. No way i use as much data traffic as they say.

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The text literally says:  Dear customer, your use i.c.m. your Surf&Mail Total subscription was 00,215.7 MB. You have exceeded the fair use policy of 10x the average.

I’m a little tired of these allegations KPN. What’s next?

Wrongfully accused

dinsdag, oktober 6th, 2009

I have a account at one of the largest telecom providers in the Netherlands. Last Sunday they sent me a text message because I would have consumed 230mb of data. I actually use quite a lot of data but usually through wifi. The total on the counter of my iPhone is almost 400mb. It seems strong to me that I would have used like more than half over 3G.

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If I again would consume more data than indicated in the fair user policy they would even be able to block my account. As you can imagine, I was a little concerned.

Fortunately they sent me a new text message Monday saying they erroneously had sent the message to me. But they did appologize.

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So KPN, thanx for nothing!